Advanced Trading Features

NDAX offers professional-grade trading tools and features for both beginner and advanced cryptocurrency traders.

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Advanced Trading

Access professional trading tools with advanced charting, multiple order types, and real-time market data.

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Low Fees

Enjoy some of the lowest trading fees in Canada with transparent pricing and no hidden charges.

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CAD Funding

Depit and withdraw Canadian dollars easily with Interac e-Transfer, wire transfer, and more.

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Mobile Trading

Trade on the go with our powerful mobile app available for both iOS and Android devices.

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OTC Trading

Execute large trades with minimal market impact through our Over-The-Counter desk.

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Cold Storage

Rest assured with 95% of digital assets stored in offline cold storage for maximum security.

Institutional-Grade Security

Your security is our top priority. NDAX implements multiple layers of protection to safeguard your assets and personal information.

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Two-Factor Authentication

Secure your account with 2FA using authenticator apps, hardware keys, or biometric verification.

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Bank-Level Security

We employ the same security standards used by major Canadian financial institutions.

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Email & SMS Alerts

Receive instant notifications for account activity, login attempts, and security changes.

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Address Whitelisting

Control cryptocurrency withdrawals by whitelisting specific wallet addresses for added security.

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Cold Storage

The majority of customer funds are stored in offline, air-gapped cold storage to prevent online attacks.

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Regulatory Compliance

NDAX operates in full compliance with Canadian regulations and financial service standards.

Frequently Asked Questions

Find answers to common questions about NDAX account access, security, and trading.

How do I reset my NDAX password? +
To reset your password, click "Forgot password" on the login page. Enter your registered email address and you'll receive instructions to create a new password. For security reasons, password reset links expire after 24 hours.
What is two-factor authentication and why should I use it? +
Two-factor authentication (2FA) adds an extra layer of security to your account by requiring both your password and a secondary verification method. This prevents unauthorized access even if someone obtains your password. We strongly recommend enabling 2FA using an authenticator app for the highest level of security.
Can I use NDAX outside of Canada? +
While NDAX primarily serves Canadian residents, we do accept customers from certain international jurisdictions. However, available features and funding options may be limited for non-Canadian residents. Please check our help center for the most up-to-date information about supported countries.
What should I do if I suspect unauthorized account access? +
If you suspect unauthorized access, immediately change your password, enable two-factor authentication if you haven't already, and contact our support team through the website or mobile app. We will help secure your account and investigate any suspicious activity.
How long does account verification take? +
Most identity verifications are completed within 24 hours, but in some cases it may take longer due to verification volume or additional review requirements. Ensure your documents are clear, valid, and match the information in your NDAX account to avoid delays.
What are NDAX's trading fees? +
NDAX offers competitive trading fees starting at 0.20% for both makers and takers. Fees decrease with higher trading volumes. We also offer free CAD deposits via Interac e-Transfer and low withdrawal fees. Check our fee schedule for complete details.

Ready to Start Trading?

Join over 300,000 Canadians who trust NDAX for their cryptocurrency trading needs. Sign up today and experience advanced trading with Canadian reliability.